Terms of Service

1. Who we are and what you are agreeing to

Closetize is a wardrobe-management app with personalized outfit recommendations. It is operated by Yaroslav Chekin, a sole proprietor doing business as Closetize, 11341 National Blvd #1047, Los Angeles, CA 90064, United States ("Closetize", "we", "us"). You can reach us at hello@closetize.co.

By creating an account, subscribing, or otherwise using the Closetize app or closetize.co, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use Closetize.

If you downloaded Closetize from the Apple App Store, Apple's Licensed Application End User License Agreement also applies to your use of the app (see section 13).

2. Eligibility

You must be at least 13 years old to create an account or use Closetize. If the law where you live sets a higher minimum age for agreeing to online services on your own, you must meet that age or have a parent or guardian agree to these Terms for you. By creating an account you confirm that you meet this requirement.

Closetize is designed for adults managing their own wardrobe. It is not directed at children.

3. Your account

You are responsible for keeping your sign-in details secure and for everything that happens under your account. You must give us accurate information when you sign up and keep it up to date. You may not create accounts for other people, share your account, or use someone else's account.

You can delete your account at any time from Profile → Delete Account in the app. We process deletion immediately and it cannot be undone; exactly what is deleted, and the limited pseudonymous operational records and backups that remain for a short period, is described in the Privacy Policy. Deleting your account does not cancel a Closetize Pro subscription — cancel that in your Apple subscription settings first (see section 4.4).

4. Closetize Pro subscription

Closetize offers a free tier and an optional paid subscription, Closetize Pro, sold as an auto-renewing in-app purchase through the Apple App Store.

4.1 Plans and prices

• Closetize Pro — Monthly: US$9.99 per month.
• Closetize Pro — Annual: US$34.99 per year, with a 7-day free trial.

Prices are shown in the App Store in your local currency and may differ from the US dollar amounts above because of currency conversion and local taxes set by Apple. The price and billing period are always displayed on the subscription screen in the app and on Apple's purchase sheet before you confirm a purchase. If the price shown there differs from this page, the price shown at the time of purchase applies.

Closetize Pro currently includes unlimited outfit generations (the free tier has a daily limit), wardrobe insights, and Style DNA refreshes. We may change what Pro includes; see section 8.

4.2 Free trial

The Annual plan starts with a 7-day free trial. When the trial ends, your subscription converts to a paid annual subscription and Apple charges your Apple Account the annual price, unless you cancel at least 24 hours before the trial ends. A trial canceled before it ends costs nothing. Free trials are available once per Apple Account and only if you have not used a Closetize trial before; Apple determines trial eligibility.

4.3 Automatic renewal and billing

Your subscription renews automatically for the same period (monthly or yearly) until you cancel. Payment is charged to your Apple Account at confirmation of purchase and, for renewals, within 24 hours before the end of the current period, at the then-current price for your plan. Apple, not Closetize, handles all billing. You can see your renewal date and manage the subscription in your Apple subscription settings at any time.

4.4 How to cancel

You can cancel at any time. Cancel in the app via Profile → Subscription → Manage Subscription, or on your device under Settings → [your name] → Subscriptions → Closetize. To avoid being charged for the next period, cancel at least 24 hours before the current period ends. After you cancel you keep Pro until the end of the period you have already paid for, and your subscription then ends without further charges. Deleting the app or your Closetize account does not cancel the subscription.

4.5 Refunds

Because purchases are made through Apple, refund requests are handled by Apple under Apple's App Store terms: go to https://reportaproblem.apple.com or contact Apple Support. We are not able to issue refunds for purchases made through the App Store. If you live in the United Kingdom, Australia or New Zealand, nothing in this section limits refund or other rights you have under local consumer law (see section 10).

4.6 Price changes

If the price of your plan changes, Apple will notify you in advance and, where Apple's rules or the law require it, ask for your agreement before the new price applies. If you do not agree, your subscription will not renew at the new price.

4.7 Free tier

The free tier is provided without charge and includes a daily limit on outfit generations. We may change free-tier limits or features from time to time; the current limit is always shown in the app.

5. Acceptable use

You agree not to:

• upload content that is illegal, harmful, or infringes anyone else's rights;
• try to access other users' data or interfere with, overload, or disrupt the service;
• use automated tools to scrape, crawl, or extract data from the app or website;
• reverse-engineer the app or its AI systems, or try to extract our prompts or models;
• resell, sublicense, or commercially exploit the service;
• circumvent usage limits, the free tier, payment, or security measures;
• use Closetize for anything other than managing your own personal wardrobe.

6. Your content

You own the photos and data you add to Closetize. So that we can run the service for you, you give us a worldwide, non-exclusive, royalty-free licence to store, process, analyze, display, and make derivative works of your content (for example, background-removed versions of your clothing photos and the AI-generated descriptions of your items) only to provide, maintain, secure, and improve Closetize for you. The licence ends when you delete the content or your account, except for copies that remain in routine backups for a limited time or that we must keep by law.

We do not use your photos or wardrobe to train our own AI models, and we do not sell your content. We only send your content to the third-party AI processors described in the Privacy Policy when you have turned on AI processing in the app; one of them (fal) may use anonymised or aggregated data derived from inputs to improve its own general-purpose services under its own terms — never your photos identified to you or to Closetize (see the Privacy Policy, section 4).

You are responsible for having the right to upload anything you add to the app, and you must not upload photos of other people without their permission.

7. AI features and recommendations

Clothing analysis, outfit recommendations, swap suggestions, receipt parsing, and Style DNA are generated by automated systems, including third-party AI models. They are suggestions only and may be wrong: an item may be categorized incorrectly, a color or material may be misread, and an outfit may not suit your taste, the occasion, or the weather. Use your own judgment about what to wear. We do not guarantee the accuracy, completeness, or suitability of any AI output.

AI processing is optional: you are asked to allow it during onboarding, right after you create your account, and you can turn it off at any time in Profile → Privacy → Data processing. With AI processing off you can still add and organize your wardrobe manually; features that depend on AI are unavailable.

8. Service availability and changes

We work to keep Closetize available and working, but we do not promise uninterrupted or error-free service. The app may be unavailable for maintenance, updates, or reasons outside our control. We may add, change, or remove features, including features of Closetize Pro and the free tier. If we make a change that materially reduces what Closetize Pro includes during a period you have already paid for, you may cancel, and if you are a consumer in the United Kingdom, Australia, or New Zealand you may also have a right to a proportionate refund under local law; contact us at hello@closetize.co.

If we discontinue Closetize entirely, we will give reasonable notice by email or in the app and stop renewing subscriptions.

9. Suspension and termination

We may suspend or terminate your account if you seriously or repeatedly break these Terms, if we detect abuse of the service (for example automated or excessive use that threatens the service or other users), or if we are required to by law. We will try to tell you by email first unless doing so would be unsafe or unlawful. Suspension or termination by us for your breach does not entitle you to a refund from us; Apple's refund process remains available to you. You can stop using Closetize and delete your account at any time.

10. Your rights as a consumer (UK, Australia, New Zealand)

Nothing in these Terms excludes, restricts, or modifies rights or remedies that you have under consumer-protection law that cannot lawfully be excluded.

• United Kingdom: if you are a consumer, you have rights under the Consumer Rights Act 2015 — for example, that digital content and services are of satisfactory quality, fit for purpose, as described, and supplied with reasonable care and skill — and these Terms do not affect them. You may also have a 14-day right to a refund from Apple for a new subscription under Apple's terms.
• Australia: our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
• New Zealand: the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply to services we supply to you for personal use, and nothing in these Terms limits your rights under them.

Where a refund is due to you under these laws for a purchase made through Apple, please request it from Apple first; if that is not successful, contact us at hello@closetize.co and we will work with you to resolve it.

11. Warranties and limitation of liability

Except as expressly stated in these Terms or required by the laws described in section 10, Closetize is provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising out of or relating to your use of Closetize. Our total liability to you for all claims arising out of or relating to Closetize in any twelve-month period is limited to the greater of (a) the amount you paid for Closetize Pro in that period and (b) US$50.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law — including liability under the consumer laws described in section 10.

12. Intellectual property

The Closetize app, website, design, code, branding, and the prompts and systems behind its AI features are owned by us or our licensors and are protected by copyright, trademark, and other laws. We grant you a personal, non-transferable, non-exclusive, revocable licence to use the app for personal, non-commercial purposes in line with these Terms. You may not copy, modify, distribute, or create derivative works of any part of Closetize except as allowed by these Terms or by law. Your own content remains yours (section 6).

13. App Store terms

Closetize is distributed through the Apple App Store. The following applies to the app you download from Apple:

• These Terms are between you and Closetize only, not Apple. Apple is not responsible for the app or its content.
• Your licence to use the app is limited to a non-transferable licence to use it on Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions.
• Closetize, not Apple, is responsible for maintenance and support of the app; Apple has no obligation to provide any maintenance or support.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) you paid for the app itself; to the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• Closetize, not Apple, is responsible for addressing any claims by you or a third party relating to the app, including product-liability claims, claims that the app fails to conform to a legal or regulatory requirement, and consumer-protection claims.
• If a third party claims that the app infringes its intellectual property rights, Closetize, not Apple, is responsible for the investigation, defence, settlement, and discharge of the claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• Closetize's contact details: hello@closetize.co, 11341 National Blvd #1047, Los Angeles, CA 90064, United States.

14. Privacy

Our Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights. It forms part of these Terms.

15. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules, and any dispute will be brought in the state or federal courts located in California.

If you are a consumer living in the United Kingdom, Australia, or New Zealand, this choice of law and courts does not deprive you of the protection of mandatory consumer-protection rules of the country where you live, and you may bring a claim in the courts of that country.

Before starting any formal proceeding, please contact us at hello@closetize.co — most issues can be resolved quickly and informally.

16. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a new "Last Updated" date. If a change is material — for example, to the Closetize Pro terms or to your rights — we will also notify you in the app or by email at least 14 days before it takes effect, except where a change is required immediately by law. Continuing to use Closetize after a change takes effect means you accept the updated Terms; if you do not agree, stop using Closetize and cancel any subscription.

17. Contact

Questions about these Terms: hello@closetize.co, or write to Yaroslav Chekin (doing business as Closetize), 11341 National Blvd #1047, Los Angeles, CA 90064, United States.